Superseded
Standard
Historical
DIN ISO 10002:2005-04
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)
Summary
Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Behandlung von Reklamationen in Organisationen (ISO 10002:2004)
Technical characteristics
| Publisher | Deutsche Institut für Normung e.V. (DIN) |
| Publication Date | 04/01/2005 |
| Page Count | 8 |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
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