Postal service. Customer-directed information including track and trace. General concepts and definitions
€404.00
Postal services. Open standard interface between image controller and enrichment devices (OCRs, video coding systems, voting systems)
Code of practice for customer service
€193.00
Postal services. Quality of service. Guide for the implementation of EN 14534, Measurement of the transit time of end-to-end services for bulk mail
€269.00
Design management systems Guide to managing innovation
€316.00
Postal services. Forms. Harmonised vocabulary
€374.00
Design management systems Glossary of terms used in design
Design management systems Guide to managing the design of manufactured products
Specification for organizations conducting market research
Specification for letter plates
€165.00
Postal services. Quality of service. Guide for the implementation of EN 13850
€355.00
Postal services. Trays for international letter mail. Test methods and performance requirements
Postal services. Harmonized track and trace events Forward flow
Postal services. Safe, secured and contactless delivery of postal items
