Postal services. Customer-directed information including track and trace. General concepts and definitions
€404.00
Asset management. Management systems. Requirements
€255.00
Guidelines for interoperable object identification and related authentication systems to deter counterfeiting and illicit trade
€316.00
BS ISO 21620. Tourism and related services. Heritage hotels. Equipment and service requirements
€23.00
Postal services. Quality of service. Complaints handling principles
€374.00
Principles for successful collaborative business relationship management
€165.00
Indirect, temperature-controlled refrigerated delivery services. Land transport of parcels with intermediate transfer
€336.00
Adventure tourism. Leaders. Personnel competence
€193.00
BS ISO 20252 Market, opinion and social research, including insights and data analytics. Vocabulary and service requirements
Collaborative business relationship management. Guidance for ecosystem collaborations
€269.00
BS ISO 20525 Tourism and related services. Semantics applied to tourism destinations
Specification for M1 vehicles the carriage of one or more passengers seated in wheelchairs Manufacturing requirements
€153.00
Tourism and related services. Guidance on a contingency plan for infection prevention and control (IPC) in the exhibition industry
Official identification eartags for sheep and goats. Specification
€118.00
Code of practice for customer service
