Superseded
Standard
Historical
UNE-ISO 10002:2015
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
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Technical characteristics
| Publisher | Asociacion Espanola de Normalizacion y Certificacion (AENOR) |
| Publication Date | 05/06/2015 |
| Cancellation Date | 10/10/2018 |
| Page Count | 34 |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
Replaces
Previous versions
06/05/2015
Superseded
Historical
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