UNE-ISO 10002:2004
Superseded Standard
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UNE-ISO 10002:2004

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations
Most recent standard
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Technical characteristics

Publisher Asociacion Espanola de Normalizacion y Certificacion (AENOR)
Publication Date 09/10/2004
Cancellation Date 05/06/2015
Page Count 34
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ISBN ---
Weight (in grams) ---

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