DIN ISO 10004:2014-04
Superseded Draft standard
Historical

DIN ISO 10004:2014-04

Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2012)
Most recent standard

Summary

Qualitätsmanagement - Kundenzufriedenheit - Leitfaden zur Überwachung und Messung (ISO 10004:2012)

Notes

Prévu pour remplacer DIN ISO/TS 10004 (2011-11).

Technical characteristics

Publisher Deutsche Institut für Normung e.V. (DIN)
Publication Date 04/01/2014
Cancellation Date 01/01/2015
Page Count 41
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ISBN ---
Weight (in grams) ---
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