Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO/DIS 10001:2017); Text in German and English
€98.32
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO/DIS 10002:2017); Text in German and English
€111.40
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO/DIS 10003:2017); Text in German and English
€122.34
Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO/DIS 10004:2017); Text in German and English
Guide for the implementation of ISO 9001 in training organizations
€128.93
Standard Practice for Establishing Quality Management Systems for Nondestructive Testing Agencies (Withdrawn 2026)
This product is not for sale, please contact us for more information
Standard Guide for Auditing and Evaluating Capabilities of Nondestructive Testing Agencies
Quality management - Quality of an organization - Guidance to achieve sustained success (ISO/DIS 9004:2017); German and English version prEN ISO 9004:2017
€145.14
Management system for criminal compliance. Requirements with guidance for use.
€113.00
Standard Practice for Determination of Precision and Bias Data for Use in Test Methods for Petroleum Products and Lubricants
Performance pricing (PP) - Fundamentals and application
€112.85
Aerospace series - Quality management systems - Nonconformance data Definition and Documentation
€97.41
Standard Practice for Calculating Sample Size to Estimate, With Specified Precision, the Average for a Characteristic of a Lot or Process
Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 2 : competence requirements for auditing and certification of environmental management systems - Évaluation de la conformité - Exigences pour les organismes procédant à l'audit et à la certification des systèmes de management - Partie 2 : Exigences de compétence pour l'audit et la certification des systèmes de management environnemental de management
€82.01
Certification of energy efficiency measure (EEM) installation in existing buildings
€73.00
