Dependability management Application guide. Maintainability and maintenance
€404.00
Service excellence - Principles and model
€93.91
Service excellence - The voice of the customer (VoC) including customer insights
€82.01
BS EN IEC 61025. Fault tree analysis (FTA)
€42.00
Industrial data quality - Guide for ISO 8000 series
€107.66
Cause and effect matrix - Tableau des causes et effets
BS EN 61025. Fault tree analysis (FTA)
Process and competence framework for service excellence in branch banking
€0.00
Reliability block diagrams
€473.00
Service excellence - Creating outstanding customer experiences through service excellence
€117.24
Service excellence. Creating outstanding customer experiences through service excellence
€316.00
€142.00
Fault tree analysis (FTA)
€101.00
Equipment reliability - Reliability assessment methods
€112.00