Providing rehabilitation services. Code of practice
€60.00
Provision of aviation security services; German version prEN 16082:2010
€91.03
Warehousing and transport logistics - Standardized performance description and assessment in the tender phase
€0.00
Customer Contact Centres - Requirements for service provision; German version EN 15838:2009
€105.42
Facility management - Managing of building com-missioning - Methods and procedures for building-services installations
€112.85
Customer Contact Centres - Requirements for service provision
€50.00
Centres de contact clients - Exigences relatives à la délivrance du service
€93.67
Facility Management - Part 5: Guidance on the development and improvement of processes; German version prEN 15221-5:2009
€140.00
Information technology. Service management Guidance on scope definition and applicability of ISO/IEC 20000-1
€165.00
Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
€74.00
Strategic sales - Planning services using Business Coach
€103.98
Facility Management - Part 3: Guidance how to achieve/ensure quality in Facility Management; German version prEN 15221-3:2009
€128.22
Taxonomy of Facility Management - Part 4: Classification and Structures; German version prEN 15221-4:2009
€214.30
Facility Management - Part 6: Area and Space Measurement; German version prEN 15221-6:2009
Building Management - Termonology and scope of services - Gestion technique du bâtiment
€49.33