Superseded
Standard
Historical
DIN EN 15838:2010-02
Customer Contact Centres - Requirements for service provision; German version EN 15838:2009
Preview
Summary
Kundenkontaktzentren - Anforderungen für die Leistungserbringung; Deutsche Fassung EN 15838:2009
Notes
Pour le(s) document(s) annulé(s) et non remplacé(s) DIN CWA 14087 (2001-04) l'éditeur recommande ce document.
Technical characteristics
| Publisher | Deutsche Institut für Normung e.V. (DIN) |
| Publication Date | 02/01/2010 |
| Cancellation Date | 10/01/2017 |
| Page Count | 35 |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
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Previous versions
01/07/2008
Superseded
Historical
01/02/2010
Superseded
Historical
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