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NBN ISO 10009:2024

Quality management — Guidance for quality tools and their application

Summary

This document gives guidance on the selection and application of tools that can be used in a quality management system to:

a)       characterize a process or a variable;

b)       facilitate problem solving;

c)        highlight areas for improvement;

d)       improve effectiveness.

Technical characteristics

Publisher Bureau de Normalisation Belge (NBN)
Publication Date 10/09/2024
Page Count 0
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