Superseded
Standard
Historical
NBN ISO 10002:2014
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)
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Technical characteristics
| Publisher | Bureau de Normalisation Belge (NBN) |
| Publication Date | 06/20/2014 |
| Page Count | 38 |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
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Previous versions
20/06/2014
Superseded
Historical
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