Superseded
Draft standard
Historical
DIN EN ISO 18295-1:2016-07
Customer contact centres - Part 1: Requirements for customer contact centres (ISO/DIS 18295-1:2016); German and English version prEN ISO 18295-1:2016
Preview
Summary
Kundenkontaktzentren - Teil 1: Anforderungen an Kundenkontaktzentren (ISO/DIS 18295-1:2016); Deutsche und Englische Fassung prEN ISO 18295-1:2016
Notes
Prévu pour remplacer DIN EN 15838 (2010-02).
Technical characteristics
| Publisher | Deutsche Institut für Normung e.V. (DIN) |
| Publication Date | 07/01/2016 |
| Cancellation Date | 10/01/2017 |
| Page Count | 43 |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
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