CWA 16520:2012

This document provides the reference criteria of essential competences for guide dog mobility instructors in the following general and specific areas:
? professional behaviour and professional ethics;
? interpersonal management and communication competences;
? appreciation of the various forms of visual impairment and their impact on humans;
? methods of orientation and mobility;
? appreciation of the needs of clients with additional requirements;
? dog care and welfare assessment;
? general dog management and training;
? guide dog training;
? client and partnership training and after care.