CSA T701:26

N/A
Preface This is the first edition of CSA T701, Business process improvement for digital adoption . This Standard was prepared by the Subcommittee on Business Process Improvement for Digital Adoption, under the jurisdiction of the Technical Committee on Smart Manufacturing and the Strategic Steering Committee on Information and Communication Technology and Systems, and has been formally approved by the Technical Committee. This Standard has been developed in compliance with Standards Council of Canada requirements for National Standards of Canada. It has been published as a National Standard of Canada by CSA Group. Scope 1.1 Applicability This Standard presents a comprehensive view of various aspects of business process improvement. This includes identifying critical key performance indicators, determining how to measure them and the related data, mapping current business processes, conducting value stream analysis, and identifying waste in business processes and value streams. This Standard also offers guidance on how to leverage data-driven insights and benchmarking for decision-making, and how to quantify waste in information logistics. This Standard extends its coverage to performing sensitivity analysis, providing guidelines for standardization and work instructions. It also addresses the crucial elements of change management and continuous improvement and optimization. This Standard is intended for use by manufacturers of all sizes that want to improve their business processes for better digital adoption; however, it is tailored to small and medium-sized enterprises since they often lack the resources to perform their own evaluations. 1.2 Terminology In this Standard, “shall” is used to express a requirement, i.e., a provision that the user is obliged to satisfy in order to comply with the standard; “should” is used to express a recommendation or that which is advised but not required; and “may” is used to express an option or that which is permissible within the limits of the Standard. Notes accompanying clauses do not include requirements or alternative requirements; the purpose of a note accompanying a clause is to separate from the text explanatory or informative material. Notes to tables and figures are considered part of the table or figure and may be written as requirements. Annexes are designated normative (mandatory) or informative (non-mandatory) to define their application.