BS ISO/IEC 20000-2:2019+A1:2020
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BS ISO/IEC 20000-2:2019+A1:2020

Information technology. Service management Guidance on the application of service systems

Summary

Recruitment;Records (documents);Computers;Personnel;Computer hardware;Management;Consumer-supplier relations;Data security;Computer networks;Computer software;Training;Management techniques;Management operations

Technical characteristics

Publisher British Standards Institution (BSI)
Publication Date 08/07/2020
Page Count 74
Themes Management operations
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