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BS EN 13816:2002
Transportation. Logistics and services. Public passenger transport. Service quality definition, targeting and measurement
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Summary
Transportation;Performance;Logistics;Quality management;Quality;Passenger transport
Technical characteristics
| Publisher | British Standards Institution (BSI) |
| Publication Date | 05/10/2002 |
| Page Count | 40 |
| Themes | Passenger transport |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
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