BS 8543:2015
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BS 8543:2015

Complaint handling in organizations. Specification

Summary

Documents;Quality management;Organization and methods;Production management;Personnel;Consumer protection;Planning;Management;Performance;Policy;Quality assurance systems;Design;Quality auditing;Consumer-supplier relations;Data acquisition

Technical characteristics

Publisher British Standards Institution (BSI)
Publication Date 06/30/2015
Page Count 32
Themes Data acquisition
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