Sampling procedures for inspection by attributes - Part 4 : procedures for assessment of declared quality levels
€65.33
Integrated management systems - Good practices and experience feedback - Systèmes de management intégré
€128.67
Guidelines for the selection of quality management system consultants and use of their services
€83.85
Reception - Outsourced reception services - Service commitments of reception service providers - Accueil
€93.67
Aerospace series - Programme management - Guidelines for project management specification - Série aérospatiale
€163.67
Statistical interpretation of data - Part 8 : determination of prediction interval
€181.00
Service quality - Approach for improving service quality - The reference and service commitments - Recommendations - Qualité des services
€52.00
Information and documentation - Records management - Part 1 : concepts and principles
Sampling procedures for inspection by attributes - Part 10 : introduction to the ISO 2859 series of standards for sampling for inspection by attributes
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations - Management de la qualité
€111.33
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations - Management de la qualité
€89.33
Aerospace series - Quality Management Systems - Nonconformance Data Definition and Documentation
€97.33
Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 11 : competence requirements for auditing and certification of facility management (FM) management systems
€82.00
Demonstration of resistance to environmental conditions - Design and carrying out of environmental tests - Part 6 : test factors
€117.00
Assurance produit des projets spatiaux - Exigences de traitement et d'assurance qualité pour les technologies de fusion sur lit de poudre métallique pour applications spatiales
€194.00