ISO/IEC TR 20000-5:2013 Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1
€74.00
Code of practice for the provision of investigative services
€193.00
Qualité de service en téléassistance
€107.33
Standard Practice for Sustainable Laundry Best Management Practices (Withdrawn 2022)
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Maintenance - Maintenance process and associated indicators
€141.33
Maintenance - Standard questionnaire for preliminary assessment of a maintenance service company
€82.00
Translation Services - Requirements for translation services (ISO/DIS 17100:2013); German version prEN ISO 17100:2013
€98.32
Pest management services - Requirements, recommendations and basic competences; German version prEN 16636:2013
€111.40
IEEE Standard - Adoption of ISO/IEC 20000-1:2011, Information technology -- Service management -- Part 1: Service management system requirements
€78.00
IEEE Standard -- Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems
€186.00
Fitness club - Requirements for equipment and operation - Part 1: General requirements
€134.02
Application of thermography to maintenance diagnostics - Equipment technology
€95.21
Assessment service delivery. Procedures and methods to assess people in work and organizational settings. Part 1: Requirements for the client.
€77.00
Assessment service delivery. Procedures and methods to assess people in work and organizational settings. Part 2: Requirements for the service providers.
€81.00
Professional indoor sun exposure services - Part 2: Required qualification and competence of the indoor sun exposure consultant; German version prEN 16489-2:2013
€48.79