Adventure tourism. Leaders. Personnel competence
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Tourist information offices. Tourist information and reception services. Requirements
Level of Repair Analysis (LORA)
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Tourist information offices — Tourist information and reception services — Requirements
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Beauty Salon Services - Requirements and recommendations for the provision of service; German version prEN 16708:2014
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Use cases for mobile assistance systems in the field of technical customer service
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Information technology - Service management - Part 3 : guidance on scope definition and applicability of ISO/IEC 20000-1 - Technologies de l'information
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Fitness club - Requirements for equipment and operation - Part 1: General requirements; Amendment A1
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Fitness club - Requirements for equipment and operation - Part 2: Cardiotraining with stationary training equipment; Amendment A1
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Fitness club - Requirements for equipment and operation - Part 3: Group training; Amendment A1
Interfaces between service legislation and standards - Guidelines for standardisation
Information technology. Service management Exemplar implementation plan for ISO/IEC 20000-1
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Information technology. Service management Concepts and terminology
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Guidance on Outsourcing (ISO/DIS 37500:2013)
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Information technology - Service management - Part 10: Concepts and terminology
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