Drafting service standards in conformity with procurement law - Guidelines for standardisation
€0.00
Recreational diving services - Requirements for introductory training programmes to scuba diving (ISO/DIS 11121:2016); German and English version prEN ISO 11121:2016
€63.27
Recreational diving services - Requirements for recreational diving providers (ISO/DIS 24803:2016); German and English version prEN ISO 24803:2016
€77.20
Service excellence - Creating outstanding customer experiences through service excellence
€78.50
Information technology. Service management Guidance on the relationship between ISO/IEC 20000-1:2011 and service frameworks: ITIL®
€374.00
Dog training professionals - Knowledge, skills and competence requirements
€50.00
Golf courses - Selected requirements for the services for golf courses
€171.50
Information technology - Service management - Part 10 : concepts and terminology
€117.00
Information technology. Security techniques. Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1
€355.00
€77.00
ISO/IEC TR 20000-11:2015 Information technology - Service management - Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®
€74.00
Information technology. Service management Concepts and terminology
€316.00
Information technology. Service management. Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
€83.00
ISO/IEC 27013:2015 Information technology - Security techniques - Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1
Information technology - Service management - Part 10: Concepts and terminology
