Competency for Customs Representatives
€94.00
Service activities relating to drinking water supply systems and wastewater systems. Crisis management. Good practice for technical aspects
€374.00
Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)
€92.00
Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
€40.00
Service activities relating to drinking water supply systems and wastewater systems — Crisis management — Good practice for technical aspects
€208.00
Tourism and related services. Yacht harbours Minimum requirements for basic service level
€269.00
Tourism and related services. Yacht harbours Minimum requirements for high service level
€193.00
Tourism and related services. Yacht harbours Minimum requirements for intermediate service level
Customer contact centres Requirements for customer
Customer contact centres Requirements for clients using the services of customer
Customer contact centres - Part 1 : requirements for customer contact centres - Centres de contact avec les clients - Partie 1 : Exigences relatives aux centres de contact clients
€82.00
Customer contact centres - Part 2 : requirements for clients using the services of customer contact centres - Centres de contact clients - Partie 2 : Exigences relatives à l'utilisation des services des centres de contact clients
€52.00
Services for fire safety systems and security systems
€67.00
Facility management — Scope, key concepts and benefits
€77.00
Tourism and related services — Yacht harbours Part 3: Minimum requirements for high service level harbours
