IEC 60300-3-14:2004

Describes a framework for maintenance and maintenance support and the various minimal common practices that should be undertaken.Outlines in a generic manner, management, processes and techniques related to maintenance and maintenance support that are necessary to achieve adequate dependability to meet the operational needs of the customer. Applicable to items, which include all types of products, equipment and systems (hardware and associated software). Most of these require a certain level of maintenance to ensure that their required functionality, dependability, capability, economic, safety and regulatory requirements are achieved.