Letter-boxes; requirements, testing and arrangement
€34.30
Postal services - Quality of service - Guide for the implementation of EN 13850
€73.00
Postal services - Quality of service - Guide for the implementation of EN 14534 Measurement of the transit time of end-to-end services for bulk mail
Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
€113.00
Postal services - Quality of service - Measurement of the transit time of end-to-end services for single piece non-priority mail and second class mail
€58.00
Postal service - Quality of service - Measurement of the transit time of end-to end-services for single piece priority mail and first class mail
Postal services - Customer-directed information including track and trace - General concepts and definitions
€121.00
Postal services - Quality of service - Complaints handling principles
€92.00
Postal services - Apertures of private letter boxes and letter plates - Requirements and test methods.
€69.00
Postal services - Address databases - Part 1: Components of postal addresses
€77.00
Postal services. Quality of service. Measurements of Complaints and Redress Procedures
€53.00
Postal services. Hybrid mail. Document type definitions for customers to operator: a common set of default tags.
€106.00
Postal services - Quality of service - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail.
€102.00
Postal services - Forms - Harmonised vocabulary.
€85.00
