Quality approach for sustainable tourism in the sites of Réseau Culturel Terre Catalane
€107.33
Reception - Outsourced reception services - Service commitments of reception service providers - Accueil
€93.67
Start-up aid or compagny take-over aid - Activities of business incubators - Description of the services provided by the business incubator - Accompagnement à la création ou à la reprise d'entreprise
Building Management - Termonology and scope of services - Gestion technique du bâtiment
€47.00
Quality of internet services - Internet commercial sites and online business exchange (e-business) - Criteria specifications and assessment of the quality of the offered services - Qualité des services internet
Quality of services - Measurement and monitoring for improving the service quality - Recommendations - Qualité des services
€65.33
Service quality - Approach for improving service quality - The reference and service commitments - Recommendations - Qualité des services
€52.00
Local public services - Service system of reference for activities relating to drinking water supply and sewerage, applied by local communities - Part 2 : sewerage network management - Services publics locaux
€82.00
Local public services - Service system of reference for activities relating to drinking water supply and sewerage, applied by a local community and its operators - Part 1 : service to users - Services publics locaux
Facility management - Part 2 : guidance of how to prepare Facility Management agreements
€115.12
Activities relating to drinking water and wastewater services - Guidelines for the assessment and for the improvement of the service to users - Activités relatives aux services de l'eau potable et de l'assainissement
€152.67
Activities relating to drinking water and wastewater services - Guidelines for the management of wastewater utilities and for the assessment of wastewater services - Activités relatives aux services de l'eau potable et de l'assainissement
Activities relating to drinking water and wastewater services - Guidelines for the management of drinking water utilities and for the assessment of drinking water services - Activités relatives aux services de l'eau potable et de l'assainissement
€149.00
Facility management - Part 1 : terms and definitions
€58.62
Corporate social responsibility (CSR) in hairdressing salons - Performance environnementale et sociale comme outil de l'efficacité économique et de l'engagement citoyen
€128.00
