Nombre | apoyo | Revisión | Disponibilidad | Fecha de emisión | Precio | ||
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PDF |
Francés |
Vigente |
25/7/2018 |
184,00 € |
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PDF |
Alemán |
Vigente |
25/7/2018 |
184,00 € |
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PDF |
Inglés |
Vigente |
25/7/2018 |
184,00 € |
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Detalles
ISO 41012:2017 provides guidance on sourcing and development of agreements in facility management (FM). It highlights:
· essential elements in FM sourcing processes,
· FM roles and responsibilities in sourcing processes,
· development processes and structures of typical agreement models.
ISO 41012:2017 is applicable to:
· strategic processes related to service and support functions for the core business,
· development of FM strategies,
· development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options,
· development of FM information systems,
· FM education and research,
· organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).
Información adicional
Autor | Bureau de Normalisation Belge (NBN) |
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Publicado por | NBN |
Tipo de Documento | Norma |
ICS | 03.080.10 : Servicios industriales
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Reemplaza | NBN EN 15221-2:2007 |
histórico | No |
Palabra clave | EN ISO 41012, EN ISO 41012:2018 |
Formulario de pedido |