Quality

Recognized actor of publishing and industry watch in the field of standardization with public and private actors, communities, industry and services, the strength of NORMADOC is to deploy a range of products and services professional and recognized for its quality.

NORMADOC makes the commitment:

  • To satisfy in each of its actions the applicable requirements including the rules of ethics and professional ethics, guaranteeing its honesty of its effectiveness.
  • To develop and implement an effective quality system anchored in a continuous improvement process of the quality management system.
  • To make known, understand and implement, at each level concerned, the provisions described in the quality manual and associated documents.

In order to sustainably and effectively satisfy our customers, the following orientations are available every year, at all levels:

  • Guarantee the technical quality of our services,
  • Improve the quality of service of everything that accompanies the technical act,
  • Pérenniser notre démarche d’amélioration continue,
  • Sustain our continuous improvement approach,
  • Guarantee the involvement of every employee of NORMADOC, in his daily acts.

The quality department of NORMADOC is in charge of checking the declination at all levels of the main orientations of the quality policy. To implement this policy, the General Management allocates the necessary resources and means.