DIN EN 15221-7:2013-01

DIN EN 15221-7:2013-01

Facilities management - Partie 7: Étalonnage comparatif de performance, Version allemande EN 15221-7:2012

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Détails

This European Standard gives guidelines for performance benchmarking and contains clear terms and definitions as well as methods for benchmarking facility management products and services as well as facility management organisations and operations. This European Standard establishes a common basis for benchmarking facility management costs, floor areas and environmental impacts as well as service quality, satisfaction and productivity. This European Standard is applicable to Facility Management as defined in EN 15221-1 and detailed in EN 15221-4.

Informations supplémentaires

Auteur Deutsche Institut für Normung e.V. (DIN)
Edité par DIN
Type de document Norme
ICS 03.080.10 : Services industriels
Nombre de pages 66
Produits apparentés EN 15221-7 (2012-10), IDT
Recueil MYSTD-20STD
Historique DIN EN 15221-7 (2013-01),DIN EN 15221-7 (2011-03)
Mot-clé DIN EN 15221-7
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