DIN EN 13269:2016-09

DIN EN 13269:2016-09

Maintenance - Lignes directrices pour la préparation des contrats de maintenance, Version allemande EN 13269:2016

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Détails

This European Standard provides guidance on the preparation of contracts in private sector for maintenance services. It can be applied to: - cross-border as well as national company/maintenance contractor relationships, - the whole range of maintenance services including planning, management and control in addition to maintenance operations, - every type of item with the exception of computer software unless the software has to be maintained as an integral part of, and together with, technical equipment. It does not - provide standard forms for maintenance contracts, - determine rights and obligations between company and maintenance contractor, - provide rules for agreements with public administrations. NOTE It is common to have service-level-agreements with different models, including consulting, engineering, improvements and optimization with incentives. It is out of the scope of this standard to consider characteristics of these agreements.

Informations supplémentaires

Auteur Deutsche Institut für Normung e.V. (DIN)
Edité par DIN
Type de document Norme
ICS 03.080.10 : Services industriels
Nombre de pages 25
Remplace DIN EN 13269(2006-10),DIN EN 13269(2015-06)
Produits apparentés EN 13269 (2016-05), IDT
Recueil MYSTD-20STD
Historique DIN EN 13269 (2016-09),DIN EN 13269 (2015-06),DIN EN 13269 (2006-10),DIN EN 13269 (2006-03),DIN V ENV 13269 (2001-10)
Mot-clé DIN EN 13269
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