Beyond the Numbers:  Managing the Assets of An Automobile  Parts Business

Beyond the Numbers: Managing the Assets of An Automobile Parts Business

79,95 €

Détails

In this follow-up to his earlier SAE book By the Numbers: Principles of Automotive Parts Management, Naples focuses on managing the three most important assets of an automobile parts business: financial, customer, and personnel. The book also includes information critical for creating and managing a total quality organization. Beyond the Numbers offers reference material applicable to the parts supply industry and beyond, and provides a framework that parts managers and parts store owners can use to improve overall organizational performance. Naples provides specific and practical guidelines for quality management which will lead to loyal employees, loyal customers, and a better bottom line.

Informations supplémentaires

Auteur Gary J. Naples
Edité par SAE
Type de document Livre
EAN ISBN 978-0-7680-6408-7
Nombre de pages 330
Poids (kg.) 0.66
Recueil SAE Mobilus eBook Library
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