AS 10002:2022

AS 10002:2022

Guidelines for complaint management in organizations (ISO 10002:2018, NEQ)

125,00 €

Détails

Provides guidance on complaint management within all types of organizations, including the planning, design, implementation, operation, maintenance and improvement of a complaint management system.

Informations supplémentaires

Auteur Standards Australia
Edité par SA
Type de document Norme
Edition révision n° 2
EAN ISBN 9781761137037
Nombre de pages 60
Remplace AS/NZS 10002:2014,AS ISO 10002-2006,AS ISO 10002-2006 AMDT 1,AS 4269-1995
Mot-clé AS 10002:2022