03.100.20 : Trade. Commercial function. Marketing

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  • FD ISO 10008, X50-192 (09/2022)

    Management de la qualité - Satisfaction client - Lignes directrices pour les transactions de commerce électronique entre commerçant et consommateur
    9/1/2022 - Paper - French - AFNOR
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    €99.33

  • ASTM E3314-21

    Standard Guide for Protection of Respondents and Informed Consent for Sensory Evaluation Studies
    10/15/2021 - PDF - English - ASTM
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    €52.00

  • ASTM E3314-21 + Redline

    Standard Guide for Protection of Respondents and Informed Consent for Sensory Evaluation Studies
    10/15/2021 - PDF - English - ASTM
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    €63.00

  • DIN SPEC 91447:2021-05

    Contract closure document for trade in agricultural commodities - Requirements
    5/1/2021 - PDF - German - DIN
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    €0.00

  • ASTM E2607-21

    Standard Practice for Cannibalization/Reclamation of Serviceable Equipment Components to Support Demand Requirements
    2/1/2021 - PDF - English - ASTM
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    €48.00

  • ASTM E2607-21 + Redline

    Standard Practice for Cannibalization/Reclamation of Serviceable Equipment Components to Support Demand Requirements
    2/1/2021 - PDF - English - ASTM
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    €57.00

  • Agile Collaboration:2021

    Agile Collaboration, 1st edition, January 2021
    1/1/2021 - Papier - English - VDAQMC
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    €133.75

  • Standardisierter Reklamationsprozess:2020

    Standardized Process for Handling Customer Complaints. Contents, Documentation and Explanation. 2nd edition (revised), December 2020
    12/1/2020 - - - VDAQMC
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    €71.25

  • XP X50-123 (07/2020)

    Portage salarial (akin to the British umbrella company) - For a secure portage salarial - Good practices of portage salarial companies
    7/1/2020 - Paper - French - AFNOR
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    €60.67

  • UNE-ISO 20252:2019

    Market, opinion and social research, including insights and data analytics. Vocabulary and service requirements.
    7/29/2019 - PDF - Spanish - AENOR
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    €126.00

  • BS ISO 20252:2019

    Market, opinion and social research, including insights and data analytics. Vocabulary and service requirements
    2/13/2019 - PDF - English - BSI
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    €377.00

  • FD X50-179 (12/2018)

    Quality and Management - Determination of the client and other interested parties requirements - Implementation guide
    12/1/2018 - Paper - French - AFNOR
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    €86.67

  • BS ISO 21041:2018

    Guidance on unit pricing
    11/22/2018 - PDF - English - BSI
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    €250.00

  • FD ISO 10002, X50-187 (11/2018)

    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
    11/1/2018 - Paper - French - AFNOR
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    €99.00

  • BS ISO 19731:2017

    Digital analytics and web analyses for purposes of market, opinion and social research. Vocabulary and service requirements
    6/21/2017 - PDF - English - BSI
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    €250.00

  • ASTM E2514-15(2020)

    Standard Practice for Presentation Format of Elemental Cost Estimates, Summaries, and Analyses
    1/1/2015 - PDF - English - ASTM
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    €78.00

  • ASTM E2514-15(2020) + Redline

    Standard Practice for Presentation Format of Elemental Cost Estimates, Summaries, and Analyses
    1/1/2015 - PDF - English - ASTM
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    €93.00

  • VDI 4506 Blatt 3:2013-04

    Strategic sales - Planning services using Business Coach
    4/1/2013 - PDF - English, German - VDI
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    €139.13

  • VDI 4506 Blatt 4:2013-04

    Strategic sales - Brand management using Business Coach
    4/1/2013 - PDF - English, German - VDI
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    €154.13

  • NF ISO 20252, X50-059 (07/2012)

    Market, opinion and social research - Vocabulary and service requirements - Études de marché, études sociales et d'opinion
    7/1/2012 - Paper - French - AFNOR
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    €108.33

  • VDI 4506 Blatt 2:2012-03

    Strategic sales - Planning products and innovations with the business coach
    3/1/2012 - PDF - English, German - VDI
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    €146.13

  • ASTM E2858-12(2020)

    Standard Practice for Sales of Personal Property
    1/1/2012 - PDF - English - ASTM
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    €48.00

  • ASTM E2858-12(2020) + Redline

    Standard Practice for Sales of Personal Property
    1/1/2012 - PDF - English - ASTM
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    €57.00

  • VDI 4501 Blatt 1:2011-02

    Occupational field Technical Sales - Suitability profile and skills of sales engineers
    2/1/2011 - PDF - English, German - VDI
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    €134.50

  • VDI 4504 Blatt 1:2010-05

    Offer management in the industrial goods business
    5/1/2010 - PDF - English, German - VDI
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    €146.13

  • VDI 4504 Blatt 2:2010-05

    Offer documents for the selling of complex technical products
    5/1/2010 - PDF - English, German - VDI
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    €122.25

  • ANSI/VITA 53.0:2010 (S2022) (R2017)

    Standard for Commercial Technology Market Surveillance
    1/1/2010 - PDF - English - VITA
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    €30.00

  • VDI 4506 Blatt 1:2009-04

    Strategic sales - Develop entrepreneurial successes with business check
    4/1/2009 - PDF - English, German - VDI
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    €139.13

  • AC X50-111 (08/2006)

    CRM data quality measurement - Reference document for CRM indicators - Mesure de la qualité des données CRM
    8/1/2006 - Paper - French - AFNOR
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    €99.33

  • JIS S 0200:2002 (R2016)

    Guidelines for consumer protection in electronic commerce
    3/20/2002 - PDF - Japanese - JSA
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    €25.00

  • NF X50-004 (02/2001)

    After-sales service - Independent repair engineers and service providers operating on behalf of the distribution networks - Service après-vente
    2/1/2001 - Paper - French - AFNOR
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    €108.33

  • FD X50-172 (03/1999)

    Quality management - Customer satisfaction survey - Management de la qualité
    3/1/1999 - Paper - French - AFNOR
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    €119.00

  • FD X50-680 (07/1998) (R2008)

    Total Quality and Marketing - Management tools - TQM2 - Management par la qualité et la mercatique totales
    7/1/1998 - Paper - French - AFNOR
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    €130.67

  • VDI 4505 Blatt 1:1997-03

    Project management - Methodical transaction of projects for industrial plants and equipment
    3/1/1997 - PDF - German - VDI
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    €90.75

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