03.100.20 : Trade. Commercial function. Marketing
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FD ISO 10008, X50-192 (09/2022)
Management de la qualité - Satisfaction client - Lignes directrices pour les transactions de commerce électronique entre commerçant et consommateur
9/1/2022 - Paper - French - AFNOR
Learn More€99.33 -
ASTM E3314-21
Standard Guide for Protection of Respondents and Informed Consent for Sensory Evaluation Studies
10/15/2021 - PDF - English - ASTM
Learn More€52.00 -
ASTM E3314-21 + Redline
Standard Guide for Protection of Respondents and Informed Consent for Sensory Evaluation Studies
10/15/2021 - PDF - English - ASTM
Learn More€63.00 -
DIN SPEC 91447:2021-05
Contract closure document for trade in agricultural commodities - Requirements
5/1/2021 - PDF - German - DIN
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ASTM E2607-21
Standard Practice for Cannibalization/Reclamation of Serviceable Equipment Components to Support Demand Requirements
2/1/2021 - PDF - English - ASTM
Learn More€48.00 -
ASTM E2607-21 + Redline
Standard Practice for Cannibalization/Reclamation of Serviceable Equipment Components to Support Demand Requirements
2/1/2021 - PDF - English - ASTM
Learn More€57.00 -
€133.75
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Standardisierter Reklamationsprozess:2020
Standardized Process for Handling Customer Complaints. Contents, Documentation and Explanation. 2nd edition (revised), December 2020
12/1/2020 - - - VDAQMC
Learn More€71.25 -
XP X50-123 (07/2020)
Portage salarial (akin to the British umbrella company) - For a secure portage salarial - Good practices of portage salarial companies
7/1/2020 - Paper - French - AFNOR
Learn More€60.67 -
UNE-ISO 20252:2019
Market, opinion and social research, including insights and data analytics. Vocabulary and service requirements.
7/29/2019 - PDF - Spanish - AENOR
Learn More€126.00 -
BS ISO 20252:2019
Market, opinion and social research, including insights and data analytics. Vocabulary and service requirements
2/13/2019 - PDF - English - BSI
Learn More€377.00 -
FD X50-179 (12/2018)
Quality and Management - Determination of the client and other interested parties requirements - Implementation guide
12/1/2018 - Paper - French - AFNOR
Learn More€86.67 -
€250.00
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FD ISO 10002, X50-187 (11/2018)
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
11/1/2018 - Paper - French - AFNOR
Learn More€99.00 -
BS ISO 19731:2017
Digital analytics and web analyses for purposes of market, opinion and social research. Vocabulary and service requirements
6/21/2017 - PDF - English - BSI
Learn More€250.00 -
ASTM E2514-15(2020)
Standard Practice for Presentation Format of Elemental Cost Estimates, Summaries, and Analyses
1/1/2015 - PDF - English - ASTM
Learn More€78.00 -
ASTM E2514-15(2020) + Redline
Standard Practice for Presentation Format of Elemental Cost Estimates, Summaries, and Analyses
1/1/2015 - PDF - English - ASTM
Learn More€93.00 -
VDI 4506 Blatt 3:2013-04
Strategic sales - Planning services using Business Coach
4/1/2013 - PDF - English, German - VDI
Learn More€139.13 -
VDI 4506 Blatt 4:2013-04
Strategic sales - Brand management using Business Coach
4/1/2013 - PDF - English, German - VDI
Learn More€154.13 -
NF ISO 20252, X50-059 (07/2012)
Market, opinion and social research - Vocabulary and service requirements - Études de marché, études sociales et d'opinion
7/1/2012 - Paper - French - AFNOR
Learn More€108.33 -
VDI 4506 Blatt 2:2012-03
Strategic sales - Planning products and innovations with the business coach
3/1/2012 - PDF - English, German - VDI
Learn More€146.13 -
€48.00
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€57.00
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VDI 4501 Blatt 1:2011-02
Occupational field Technical Sales - Suitability profile and skills of sales engineers
2/1/2011 - PDF - English, German - VDI
Learn More€134.50 -
€146.13
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VDI 4504 Blatt 2:2010-05
Offer documents for the selling of complex technical products
5/1/2010 - PDF - English, German - VDI
Learn More€122.25 -
€30.00
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VDI 4506 Blatt 1:2009-04
Strategic sales - Develop entrepreneurial successes with business check
4/1/2009 - PDF - English, German - VDI
Learn More€139.13 -
AC X50-111 (08/2006)
CRM data quality measurement - Reference document for CRM indicators - Mesure de la qualité des données CRM
8/1/2006 - Paper - French - AFNOR
Learn More€99.33 -
JIS S 0200:2002 (R2016)
Guidelines for consumer protection in electronic commerce
3/20/2002 - PDF - Japanese - JSA
Learn More€25.00 -
NF X50-004 (02/2001)
After-sales service - Independent repair engineers and service providers operating on behalf of the distribution networks - Service après-vente
2/1/2001 - Paper - French - AFNOR
Learn More€108.33 -
FD X50-172 (03/1999)
Quality management - Customer satisfaction survey - Management de la qualité
3/1/1999 - Paper - French - AFNOR
Learn More€119.00 -
FD X50-680 (07/1998) (R2008)
Total Quality and Marketing - Management tools - TQM2 - Management par la qualité et la mercatique totales
7/1/1998 - Paper - French - AFNOR
Learn More€130.67 -
VDI 4505 Blatt 1:1997-03
Project management - Methodical transaction of projects for industrial plants and equipment
3/1/1997 - PDF - German - VDI
Learn More€90.75