03.080 : Services
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UNE-ISO/IEC 20000-2:2023
Information technology — Service management — Part 2: Guidance on the application of service management systems
2/15/2023 - PDF - Spanish - AENOR
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UNE-ISO/IEC 20000-3:2023
Information technology — Service management — Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
2/15/2023 - PDF - Spanish - AENOR
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DIN EN 17169 Beiblatt 1:2020-11
Tattooing - Safe and hygienic practice, Supplement 1: Explanations on occupational safety and health
11/1/2020 - PDF - German - DIN
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ISO/IEC 20000-2:2019/AMD1:2020
ISO/IEC 20000-2:2019/AMD1:2020 Amendment 1 - Information technology - Service management - Part 2: Guidance on the application of service management systems
8/6/2020 - PDF - English - ISOIEC
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ISO/IEC 20000-2:2019/AMD1:2020
ISO/IEC 20000-2:2019/AMD1:2020 Amendment 1 - Information technology - Service management - Part 2: Guidance on the application of service management systems
8/6/2020 - PDF - French - ISOIEC
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UNE-CEN/TS 17470:2020
Service model for social care alarms (Endorsed by Asociación Española de Normalización in July of 2020.)
7/1/2020 - PDF - English - AENOR
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UNE-ISO/IEC 20000-1:2018
Information technology — Service management — Part 1: Service management system requirements
12/19/2018 - PDF - Spanish - AENOR
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DIN EN ISO 17100/A1:2018-01
Translation services - Requirements for translation services, Amendment 1 (ISO 17100:2015/Amd.1:2017), German version EN ISO 17100:2015/A1:2017
1/1/2018 - PDF - German - DIN
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DIN EN ISO 17100/A1:2018-01
Translation services - Requirements for translation services, Amendment 1 (ISO 17100:2015/Amd.1:2017) (includes Amendment :2017)
1/1/2018 - PDF - English - DIN
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UNE-EN ISO 17100:2015/A1:2017
Translation services - Requirements for translation services - Amendment 1 (ISO 17100:2015/Amd 1:2017)
12/5/2017 - PDF - Spanish - AENOR
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UNE-EN ISO 17100:2015/A1:2017
Translation services - Requirements for translation services - Amendment 1 (ISO 17100:2015/Amd 1:2017)
12/5/2017 - PDF - Catalan - AENOR
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UNE-EN ISO 17100:2015/A1:2017
Translation services - Requirements for translation services - Amendment 1 (ISO 17100:2015/Amd 1:2017)
12/5/2017 - PDF - English - AENOR
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UNE-CEN/TS 16880:2015 (R2022)
Service excellence - Creating outstanding customer experiences through service excellence
12/16/2015 - PDF - Spanish - AENOR
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UNE-CEN/TS 16880:2015 (R2022)
Service excellence - Creating outstanding customer experiences through service excellence
12/16/2015 - PDF - English - AENOR
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UNE-CEN/CLC GUIA 17:2011 IN
Guidance for writing standards taking into account micro, small and medium-sized enterprises (SMEs) needs.
1/19/2011 - PDF - Spanish - AENOR
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UNE-CEN/CLC GUIA 17:2011 IN
Guidance for writing standards taking into account micro, small and medium-sized enterprises (SMEs) needs.
1/19/2011 - PDF - English - AENOR
Learn More€69.60
