03.080.30 : Services for consumers
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UNE-EN 17229-2:2024
Fitness centres - Requirements for centre amenities and operation - Part 2: Requirements for supervision and staff
3/27/2024 - PDF - Spanish - AENOR
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UNE-EN 17229-2:2024
Fitness centres - Requirements for centre amenities and operation - Part 2: Requirements for supervision and staff
3/27/2024 - PDF - English - AENOR
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UNE-EN 16194:2023
Mobile non-sewer-connected toilet cabins - Requirements of services and products relating to the deployment of cabins and sanitary products
11/29/2023 - PDF - Spanish - AENOR
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UNE-EN 16194:2023
Mobile non-sewer-connected toilet cabins - Requirements of services and products relating to the deployment of cabins and sanitary products
11/29/2023 - PDF - English - AENOR
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UNE-ISO 22458:2023
Consumer vulnerability. Requirements and guidelines for the design and delivery of inclusive service
5/31/2023 - PDF - Spanish - AENOR
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UNE-EN 17672:2023
Sustainability of construction works - Environmental product declarations - Horizontal rules for business-to-consumer communication
5/10/2023 - PDF - Spanish - AENOR
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UNE-EN 17672:2023
Sustainability of construction works - Environmental product declarations - Horizontal rules for business-to-consumer communication
5/10/2023 - PDF - English - AENOR
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UNE-ISO 13810:2023
Tourism and related services — Visits to industrial, natural, cultural and historical sites — Requirements and recommendations.
3/1/2023 - PDF - Spanish - AENOR
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UNE-ISO 10667-1:2023
Assessment service delivery — Procedures and methods to assess people in work and organizational settings — Part 1: Requirements for the client
2/8/2023 - PDF - Spanish - AENOR
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UNE-ISO 10667-2:2023
Assessment service delivery — Procedures and methods to assess people in work and organizational settings — Part 2: Requirements for service providers
2/8/2023 - PDF - Spanish - AENOR
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UNE-EN ISO 18513:2022
Tourism services - Hotels and other types of tourism accommodation - Vocabulary (ISO 18513:2021)
9/28/2022 - PDF - Spanish - AENOR
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UNE-EN ISO 18513:2022
Tourism services - Hotels and other types of tourism accommodation - Vocabulary (ISO 18513:2021)
9/28/2022 - PDF - English - AENOR
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UNE-ISO 22525:2021
Tourism and related services — Medical tourism — Service requirements
7/7/2021 - PDF - Spanish - AENOR
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UNE-ISO 23412:2021
Indirect, temperature-controlled refrigerated delivery services — Land transport of parcels with intermediate transfer.
3/17/2021 - PDF - Spanish - AENOR
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UNE-EN 17229:2021
Fitness centres - Requirements for centre amenities and operation - Operational and managerial requirements
1/27/2021 - PDF - Spanish - AENOR
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UNE-EN 17229:2021
Fitness centres - Requirements for centre amenities and operation - Operational and managerial requirements
1/27/2021 - PDF - English - AENOR
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UNE-EN 17226:2021
Beauty Salon Services - Requirements and recommendations for the provision of service
1/20/2021 - PDF - Spanish - AENOR
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UNE-EN 17226:2021
Beauty Salon Services - Requirements and recommendations for the provision of service
1/20/2021 - PDF - English - AENOR
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€101.00
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€121.20
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€96.00
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€115.20
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UNE-CEN/TS 17470:2020
Service model for social care alarms (Endorsed by Asociación Española de Normalización in July of 2020.)
7/1/2020 - PDF - English - AENOR
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UNE-EN ISO 21416:2020
Recreational diving services - Requirements and guidance on environmentally sustainable practices in recreational diving (ISO 21416:2019)
6/24/2020 - PDF - Spanish - AENOR
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UNE-EN ISO 21416:2020
Recreational diving services - Requirements and guidance on environmentally sustainable practices in recreational diving (ISO 21416:2019)
6/24/2020 - PDF - English - AENOR
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UNE-EN ISO 21417:2020
Recreational diving services - Requirements for training on environmental awareness for recreational divers (ISO 21417:2019)
6/24/2020 - PDF - Spanish - AENOR
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UNE-EN ISO 21417:2020
Recreational diving services - Requirements for training on environmental awareness for recreational divers (ISO 21417:2019)
6/24/2020 - PDF - English - AENOR
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ESPECIFICACION UNE 0069:2020
Measures to prevent hygiene and health risks against coronavirus SARS-CoV-2 in public access areas of funerary facilities.
6/3/2020 - PDF - Spanish - AENOR
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UNE-EN ISO 41012:2019
Facility management - Guidance on strategic sourcing and the development of agreements (ISO 41012:2017)
5/22/2019 - PDF - Spanish - AENOR
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UNE-EN ISO 41012:2019
Facility management - Guidance on strategic sourcing and the development of agreements (ISO 41012:2017)
5/22/2019 - PDF - English - AENOR
Learn More€148.80 -
UNE-EN ISO 18295-1:2018
Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)
3/28/2018 - PDF - Spanish - AENOR
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UNE-EN ISO 18295-1:2018
Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)
3/28/2018 - PDF - English - AENOR
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UNE-EN ISO 18295-2:2018
Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
3/28/2018 - PDF - Spanish - AENOR
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UNE-EN ISO 18295-2:2018
Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
3/28/2018 - PDF - English - AENOR
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UNE-EN ISO 11121:2017
Recreational diving services - Requirements for introductory programmes to scuba diving (ISO 11121:2017)
11/22/2017 - PDF - Spanish - AENOR
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UNE-EN ISO 11121:2017
Recreational diving services - Requirements for introductory programmes to scuba diving (ISO 11121:2017)
11/22/2017 - PDF - English - AENOR
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UNE-EN ISO 24803:2017
Recreational diving services - Requirements for recreational diving providers (ISO 24803:2017)
11/22/2017 - PDF - Spanish - AENOR
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UNE-EN ISO 24803:2017
Recreational diving services - Requirements for recreational diving providers (ISO 24803:2017)
11/22/2017 - PDF - English - AENOR
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UNE 167013:2017
Hospitality. Catering services. Service provision requirements
7/5/2017 - PDF - Spanish - AENOR
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UNE 310001:2016
Motor vehicle repair workshops. Requirements for the provision of their services.
6/15/2016 - PDF - Spanish - AENOR
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UNE-EN ISO 24801-1:2015
Recreational diving services - Requirements for the training of recreational scuba divers - Part 1: Level 1 - Supervised diver (ISO 24801-1:2014)
9/9/2015 - PDF - Spanish - AENOR
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UNE-EN ISO 24801-1:2015
Recreational diving services - Requirements for the training of recreational scuba divers - Part 1: Level 1 - Supervised diver (ISO 24801-1:2014)
9/9/2015 - PDF - English - AENOR
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UNE-EN ISO 24801-2:2015
Recreational diving services - Requirements for the training of recreational scuba divers - Part 2: Level 2 - Autonomous diver (ISO 24801-2:2014)
9/9/2015 - PDF - Spanish - AENOR
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UNE-EN ISO 24801-2:2015
Recreational diving services - Requirements for the training of recreational scuba divers - Part 2: Level 2 - Autonomous diver (ISO 24801-2:2014)
9/9/2015 - PDF - English - AENOR
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UNE-EN ISO 24801-3:2015
Recreational diving services - Requirements for the training of recreational scuba divers - Part 3: Level 3 - Dive leader (ISO 24801-3:2014)
9/9/2015 - PDF - Spanish - AENOR
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UNE-EN ISO 24801-3:2015
Recreational diving services - Requirements for the training of recreational scuba divers - Part 3: Level 3 - Dive leader (ISO 24801-3:2014)
9/9/2015 - PDF - English - AENOR
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UNE-EN ISO 24802-1:2015
Recreational diving services - Requirements for the training of scuba instructors - Part 1: Level 1 (ISO 24802-1:2014)
5/13/2015 - PDF - Spanish - AENOR
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UNE-EN ISO 24802-1:2015
Recreational diving services - Requirements for the training of scuba instructors - Part 1: Level 1 (ISO 24802-1:2014)
5/13/2015 - PDF - English - AENOR
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UNE-EN ISO 24802-2:2015
Recreational diving services - Requirements for the training of scuba instructors - Part 2: Level 2 (ISO 24802-2:2014)
5/13/2015 - PDF - Spanish - AENOR
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UNE-EN ISO 24802-2:2015
Recreational diving services - Requirements for the training of scuba instructors - Part 2: Level 2 (ISO 24802-2:2014)
5/13/2015 - PDF - English - AENOR
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€73.00
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UNE-EN 16489-2:2014 (R2022)
Professional indoor UV exposure services - Part 2: Required qualification and competence of the indoor UV exposure consultant (Endorsed by AENOR in February of 2015.)
2/1/2015 - PDF - English - AENOR
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UNE-EN 16489-3:2014 (R2022)
Professional indoor UV exposure services - Part 3: Requirements for the provision of services (Endorsed by AENOR in February of 2015.)
2/1/2015 - PDF - English - AENOR
Learn More€46.00 -
UNE-EN 16489-1:2014 (R2022)
Professional indoor UV exposure services - Part 1: Requirements for the provision of training (Endorsed by AENOR in August of 2014.)
8/1/2014 - PDF - English - AENOR
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UNE 167014:2014
Hospitality. Food safety requirements and procedures for central kitchens of production and distribution in cook and chill line.
4/2/2014 - PDF - Spanish - AENOR
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UNE-EN ISO 13293:2013
Recreational diving services - Requirements for gas blender training programmes (ISO 13293:2012)
7/10/2013 - PDF - Spanish - AENOR
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UNE-EN ISO 13293:2013
Recreational diving services - Requirements for gas blender training programmes (ISO 13293:2012)
7/10/2013 - PDF - English - AENOR
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UNE-EN 15221-7:2013
Facility Management - Part 7: Guidelines for Performance Benchmarking
5/14/2013 - PDF - Spanish - AENOR
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UNE-EN 15221-7:2013
Facility Management - Part 7: Guidelines for Performance Benchmarking
5/14/2013 - PDF - English - AENOR
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UNE-EN 15221-5:2012 (R2022)
Facility Management - Part 5: Guidance on Facility Management processes
10/10/2012 - PDF - Spanish - AENOR
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UNE-EN 15221-5:2012 (R2022)
Facility Management - Part 5: Guidance on Facility Management processes
10/10/2012 - PDF - English - AENOR
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UNE-EN 15221-6:2012
Facility Management - Part 6: Area and Space Measurement in Facility Management
9/12/2012 - PDF - Spanish - AENOR
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UNE-EN 15221-6:2012
Facility Management - Part 6: Area and Space Measurement in Facility Management
9/12/2012 - PDF - English - AENOR
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UNE-EN 15221-4:2012 (R2022)
Facility Management - Part 4: Taxonomy, Classification and Structures in Facility Management
5/9/2012 - PDF - Spanish - AENOR
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UNE-EN 15221-4:2012 (R2022)
Facility Management - Part 4: Taxonomy, Classification and Structures in Facility Management
5/9/2012 - PDF - English - AENOR
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UNE-EN 15221-3:2012 (R2022)
Facility Management - Part 3: Guidance on quality in Facility Management
5/3/2012 - PDF - Spanish - AENOR
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UNE-EN 15221-3:2012 (R2022)
Facility Management - Part 3: Guidance on quality in Facility Management
5/3/2012 - PDF - English - AENOR
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UNE-EN 15733:2010 (R2022)
Services of real estate agents - Requirements for the provision of services of real estate agents
9/8/2010 - PDF - Spanish - AENOR
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UNE-EN 15733:2010 (R2022)
Services of real estate agents - Requirements for the provision of services of real estate agents
9/8/2010 - PDF - English - AENOR
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UNE-ISO 11107:2010 (R2021)
Recreational diving services -- Requirements for training programmes on enriched air nitrox (EAN) diving
7/7/2010 - PDF - Spanish - AENOR
Learn More€39.00 -
€60.00
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€72.00
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UNE-EN 15565:2008 (R2020)
Tourism services - Requirements for the provision of professional tourist guide training and qualification programmes
11/12/2008 - PDF - Spanish - AENOR
Learn More€63.00 -
UNE-EN 15565:2008 (R2020)
Tourism services - Requirements for the provision of professional tourist guide training and qualification programmes
11/12/2008 - PDF - English - AENOR
Learn More€75.60 -
€46.00
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€55.20
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€55.20
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UNE-EN 14873-1:2005 (R2022)
Furniture removal activities - Storage of furniture and personal effects for private individuals - Part 1: Specification for the storage facility and related storage provision
11/23/2005 - PDF - Spanish - AENOR
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UNE-EN 14873-1:2005 (R2022)
Furniture removal activities - Storage of furniture and personal effects for private individuals - Part 1: Specification for the storage facility and related storage provision
11/23/2005 - PDF - English - AENOR
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UNE-EN 14873-2:2005 (R2022)
Furniture removal activities - Storage of furniture and personal effects for private individuals - Part 2: Provision of the service
11/23/2005 - PDF - Spanish - AENOR
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UNE-EN 14873-2:2005 (R2022)
Furniture removal activities - Storage of furniture and personal effects for private individuals - Part 2: Provision of the service
11/23/2005 - PDF - English - AENOR
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UNE-EN 13809:2003 (R2020)
Tourism services - Travel agencies and tour operators - Terminology
10/31/2003 - PDF - Spanish - AENOR
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UNE-EN 13809:2003 (R2020)
Tourism services - Travel agencies and tour operators - Terminology
10/31/2003 - PDF - English - AENOR
Learn More€81.60 -
UNE-EN 12522-2:2000 (R2017)
FURNITURE REMOVAL ACTIVITIES - FURNITURE REMOVAL FOR PRIVATE INDIVIDUALS - PART 2: PROVISION OF SERVICE.
11/21/2000 - PDF - Spanish - AENOR
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UNE-EN 12522-2:2000 (R2017)
FURNITURE REMOVAL ACTIVITIES - FURNITURE REMOVAL FOR PRIVATE INDIVIDUALS - PART 2: PROVISION OF SERVICE.
11/21/2000 - PDF - English - AENOR
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UNE-EN 12522-1:2000 (R2017)
FURNITURE REMOVAL ACTIVITIES - FURNITURE REMOVAL FOR PRIVATE INDIVIDUALS - PART 1: SERVICE SPECIFICATION
10/19/2000 - PDF - Spanish - AENOR
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UNE-EN 12522-1:2000 (R2017)
FURNITURE REMOVAL ACTIVITIES - FURNITURE REMOVAL FOR PRIVATE INDIVIDUALS - PART 1: SERVICE SPECIFICATION
10/19/2000 - PDF - English - AENOR
Learn More€72.00