AIAG CQI-14:2022

AIAG CQI-14:2022

Automotive Warranty Management

Hardcopy with Downloadable Assessment



Automotive Warranty Management: A Guideline for Industry Best Practices. Guideline drives consumer satisfaction and warranty improvement by providing a robust warranty management program. The guideline provides an assessment tool, and No Trouble Found case studies to guide an organization to proactively reduce warranty incident rates associated with warranty events.

Additional Info

Author Automotive Industry Action Group (AIAG)
Published by AIAG
Document type Specification
Edition 4
ICS 03.120.10 : Quality management and quality assurance
43.020 : Road vehicles in general
Number of pages 140
Replace AIAG CQI-14:2018
Weight(kg.) 0.3380
Keyword AIAGCQI14