| Name | Support | Language | Availability | Edition date | Price | ||
|---|---|---|---|---|---|---|---|
|
PDF |
English |
Active |
1/1/1991 |
€102.00 |
|
||
Details
Q9004-2 seeks to encourage companies to manage the quality aspects of their services in a more effective manner. It recognizes that a failure to meet quality objectives can have results that may adversely affect the customer, the company, and society.
Additional Info
| Author | American Society for Quality (ASQ) |
|---|---|
| Published by | ASQ |
| Document type | Standard |
| Number of pages | 17 |
| Keyword | ASQ Q9004-2-1991 |
