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    UNE-ISO 37500:2016


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    Guidance on outsourcing
    Language : Spanish
    Support : PDF
    Edition Number : Ed 08/06/2016
    Date d'édition : 2016-06-08
    Author : UNE AENOR
    Unit Price : 95.00 €
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    DIN SPEC 77227:2016-03
    DIN SPEC 77227:2016-03
    Drafting service standards in conformity with procureme...
    Language : German
    Support : PDF
    Edition Number : Ed 01/03/2016
    Date d'édition : 2016-03-01
    Author : DIN
    Unit Price : 45.40 €
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    DIN CEN/TS 16880 DIN SPEC 77880:2016-03
    DIN CEN/TS 16880 DIN SPEC 77880:2016-03
    Service excellence - Creating outstanding customer expe...
    Language : German
    Support : PDF
    Edition Number : Ed 01/03/2016
    Date d'édition : 2016-03-01
    Author : DIN
    Unit Price : 70.70 €
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    XP X50-261, XP CEN/TS 16880 (01/2016)


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    Service excellence - Creating outstanding customer expe...
    Language : French
    Support : Papier
    Edition Number : Ed 06/01/2016
    Date d'édition : 2016-01-06
    Author : AFNOR
    Unit Price : 69.45 €
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    PD CEN/TS 16880:2015
    PD CEN/TS 16880:2015
    Service excellence. Creating outstanding customer exper...
    Language : English
    Support : Papier
    Edition Number : Ed 31/12/2015
    Date d'édition : 2015-12-31
    Author : BSI
    Unit Price : 224.20 €
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    UNE-CEN/TS 16880:2015


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    Service excellence - Creating outstanding customer expe...
    Language : Spanish
    Support : PDF
    Edition Number : Ed 16/12/2015
    Date d'édition : 2015-12-16
    Author : UNE AENOR
    Unit Price : 53.00 €
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    DIN ISO 37500:2015-08
    DIN ISO 37500:2015-08
    Guidance on Outsourcing (ISO 37500:2014)
    Language : German
    Support : PDF
    Edition Number : Ed 01/08/2015
    Date d'édition : 2015-08-01
    Author : DIN
    Unit Price : 182.60 €
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    DIN ISO 37500:2015-08
    DIN ISO 37500:2015-08
    Guidance on Outsourcing (ISO 37500:2014)
    Language : English
    Support : PDF
    Edition Number : Ed 01/08/2015
    Date d'édition : 2015-08-01
    Author : DIN
    Unit Price : 222.70 €
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    DIN SPEC 35201:2015-04
    DIN SPEC 35201:2015-04
    Reference model for the development of sustainable serv...
    Language : German
    Support : PDF
    Edition Number : Ed 01/04/2015
    Date d'édition : 2015-04-01
    Author : DIN
    Unit Price : 112.80 €
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    BS ISO 37500:2014
    BS ISO 37500:2014
    Guidance on outsourcing
    Language : English
    Support : Papier
    Edition Number : Ed 30/11/2014
    Date d'édition : 2014-11-30
    Author : BSI
    Unit Price : 287.92 €
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    ISO 37500:2014


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    Guidance on outsourcing
    Language : English
    Support : Papier
    Edition Number : Ed 01/11/2014
    Date d'édition : 2014-11-01
    Author : ISO
    Unit Price : 186.00 €
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    DIN SPEC 91310:2014-08
    DIN SPEC 91310:2014-08
    Classification of services for the technical management...
    Language : German
    Support : PDF
    Edition Number : Ed 01/08/2014
    Date d'édition : 2014-08-01
    Author : DIN
    Unit Price : 75.80 €
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    DIN SPEC 91294:2014-03
    DIN SPEC 91294:2014-03
    Use cases for mobile assistance systems in the field of...
    Language : German
    Support : PDF
    Edition Number : Ed 01/03/2014
    Date d'édition : 2014-03-01
    Author : DIN
    Unit Price : 70.70 €
    VAT or DUNS or Fed. ident. 5.50 %


    DIN SPEC 77226:2013-12
    DIN SPEC 77226:2013-12
    Interfaces between service legislation and standards - ...
    Language : German
    Support : PDF
    Edition Number : Ed 01/12/2013
    Date d'édition : 2013-12-01
    Author : DIN
    Unit Price : 40.30 €
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    BS 102000:2013
    BS 102000:2013
    Code of practice for the provision of investigative ser...
    Language : English
    Support : Papier
    Edition Number : Ed 30/09/2013
    Date d'édition : 2013-09-30
    Author : BSI
    Unit Price : 136.88 €
    VAT or DUNS or Fed. ident. 5.50 %


    VDI 4506 Blatt 3:2013-04


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    Strategic sales - Planning services using Business Coac...
    Language : English, German
    Support : PDF
    Edition Number : Ed 01/04/2013
    Date d'édition : 2013-04-01
    Author : VDI
    Unit Price : 144.45 €
    VAT or DUNS or Fed. ident. 5.50 %


    DIN SPEC 77224:2011-07
    DIN SPEC 77224:2011-07
    Achieving Customer Delight Through Service Excellence
    Language : German
    Support : PDF
    Edition Number : Ed 01/07/2011
    Date d'édition : 2011-07-01
    Author : DIN
    Unit Price : 104.20 €
    VAT or DUNS or Fed. ident. 5.50 %


    BS 18477:2010
    BS 18477:2010
    Inclusive service provision. Requirements for identifyi...
    Language : English
    Support : Papier
    Edition Number : Ed 30/11/2010
    Date d'édition : 2010-11-30
    Author : BSI
    Unit Price : 224.20 €
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    UNE-ISO 22222:2010


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    Personal financial planning. Requirements for personal ...
    Language : Spanish
    Support : PDF
    Edition Number : Ed 16/06/2010
    Date d'édition : 2010-06-16
    Author : UNE AENOR
    Unit Price : 55.00 €
    VAT or DUNS or Fed. ident. 5.50 %


    Démarche de progrès et collectivités locales
    Démarche de progrès et collectivités locales

    Language : French
    Support : Papier
    Edition Number : Ed 01/06/2008
    Date d'édition : 2008-06-01
    Author : AFNOR
    Unit Price : 28.91 €
    VAT or DUNS or Fed. ident. 5.50 %


    ISO/IEC GUIDE 76 (2008-01)


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    ISO/IEC GUIDE 76:2008 Development of service standards ...
    Language : English
    Support : PDF
    Edition Number : 1.0 Ed 16/01/2008
    Date d'édition : 2008-01-16
    Author : ISO/IEC
    Unit Price : 152.00 €
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    ISO/IEC GUIDE 76 (2008-01)


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    ISO/IEC GUIDE 76:2008 Development of service standards ...
    Language : French
    Support : PDF
    Edition Number : 1.0 Ed 16/01/2008
    Date d'édition : 2008-01-16
    Author : ISO/IEC
    Unit Price : 152.00 €
    VAT or DUNS or Fed. ident. 5.50 %


    NF X50-700 (03/2006)


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    Service quality - Approach for improving service qualit...
    Language : French
    Support : Papier
    Edition Number : Ed 01/03/2006
    Date d'édition : 2006-03-01
    Author : AFNOR
    Unit Price : 38.55 €
    VAT or DUNS or Fed. ident. 5.50 %


    UNE-ETS 300921 Ed1


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    Digital cellular telecommunications system; Service acc...
    Language : Spanish
    Support : PDF
    Edition Number : Ed 01/10/2005
    Date d'édition : 2005-10-01
    Author : UNE AENOR
    Unit Price : 61.00 €
    VAT or DUNS or Fed. ident. 5.50 %


    UNE-ETS 300920 Ed1


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    Digital cellular telecommunications system; Security as...
    Language : Spanish
    Support : PDF
    Edition Number : Ed 01/10/2005
    Date d'édition : 2005-10-01
    Author : UNE AENOR
    Unit Price : 59.00 €
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    UNE-ETS 300920 Ed2


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    Digital cellular telecommunications system (Phase 2+) (...
    Language : Spanish
    Support : PDF
    Edition Number : Ed 01/10/2005
    Date d'édition : 2005-10-01
    Author : UNE AENOR
    Unit Price : 59.00 €
    VAT or DUNS or Fed. ident. 5.50 %


    UNE-ETS 300918 Ed1


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    Digital cellular telecommunications system (Phase 2+) (...
    Language : Spanish
    Support : PDF
    Edition Number : Ed 01/10/2005
    Date d'édition : 2005-10-01
    Author : UNE AENOR
    Unit Price : 68.00 €
    VAT or DUNS or Fed. ident. 5.50 %


    UNE-ETS 300918 Ed2


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    Digital cellular telecommunications system (Phase 2+) (...
    Language : Spanish
    Support : PDF
    Edition Number : Ed 01/10/2005
    Date d'édition : 2005-10-01
    Author : UNE AENOR
    Unit Price : 69.00 €
    VAT or DUNS or Fed. ident. 5.50 %


    UNE-ETS 300918 Ed3


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    Digital cellular telecommunications system (Phase 2+) (...
    Language : Spanish
    Support : PDF
    Edition Number : Ed 01/10/2005
    Date d'édition : 2005-10-01
    Author : UNE AENOR
    Unit Price : 69.00 €
    VAT or DUNS or Fed. ident. 5.50 %


    UNE-ETS 300918 Ed4


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    Digital cellular telecommunications system (Phase 2+) (...
    Language : Spanish
    Support : PDF
    Edition Number : Ed 01/10/2005
    Date d'édition : 2005-10-01
    Author : UNE AENOR
    Unit Price : 69.00 €
    VAT or DUNS or Fed. ident. 5.50 %


    UNE-ETS 300918 Ed5


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    Digital cellular telecommunications system (Phase 2+) (...
    Language : Spanish
    Support : PDF
    Edition Number : Ed 01/10/2005
    Date d'édition : 2005-10-01
    Author : UNE AENOR
    Unit Price : 70.00 €
    VAT or DUNS or Fed. ident. 5.50 %


    NF X50-722 (07/2005)


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    Quality of services - Measurement, monitoring and impro...
    Language : French
    Support : Papier
    Edition Number : Ed 01/07/2005
    Date d'édition : 2005-07-01
    Author : AFNOR
    Unit Price : 48.55 €
    VAT or DUNS or Fed. ident. 5.50 %


    GA X30-550 (06/2003)


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    Environmental management systems - Guide of application...
    Language : French
    Support : Papier
    Edition Number : Ed 01/06/2003
    Date d'édition : 2003-06-01
    Author : AFNOR
    Unit Price : 134.00 €
    VAT or DUNS or Fed. ident. 5.50 %


    FD X50-172 (03/1999)


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    Quality management - Customer satisfaction survey
    Language : French
    Support : Papier
    Edition Number : Ed 01/03/1999
    Date d'édition : 1999-03-01
    Author : AFNOR
    Unit Price : 95.35 €
    VAT or DUNS or Fed. ident. 5.50 %


     
    IATF 16949:2016

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