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  • NF Z67-201-1, NF ISO/IEC 20000-1 (11/2018)

    Information technology - Service management - Part 1 : service management system requirements
    11/17/2018 - Paper - French - AFNOR
    Learn More
    €87.56

  • NF X03-025, NF ISO 18841 (09/2018)

    Interpreting services - General requirements and recommendations
    9/29/2018 - Paper - French - AFNOR
    Learn More
    €66.72

  • BS ISO/IEC 20000-10:2018

    Information technology. Service management. Concepts and vocabulary
    9/18/2018 - Paper - English - BSI
    Learn More
    €232.78

  • BS ISO/IEC 20000-1:2018

    Information technology. Service management. Service management system requirements
    9/17/2018 - Paper - English - BSI
    Learn More
    €158.20

  • ISO/IEC 20000-1 (2018-09)

    ISO/IEC 20000-1:2018 Information technology - Service management - Part 1: Service management system requirements
    9/14/2018 - PDF - English - ISO/IEC
    Learn More
    €144.00

  • ISO/IEC 20000-1 (2018-09)

    ISO/IEC 20000-1:2018 Information technology - Service management - Part 1: Service management system requirements
    9/14/2018 - PDF - French - ISO/IEC
    Learn More
    €144.00

  • ISO/IEC 20000-10 (2018-09)

    ISO/IEC 20000-10:2018 Information technology - Service management - Part 10: Concepts and vocabulary
    9/14/2018 - PDF - English - ISO/IEC
    Learn More
    €144.00

  • ISO/IEC 20000-10 (2018-09)

    ISO/IEC 20000-10:2018 Information technology - Service management - Part 10: Concepts and vocabulary
    9/14/2018 - PDF - French - ISO/IEC
    Learn More
    €144.00

  • DIN SPEC 79399:2018-08

    Golf courses - Minimum requirements for equipment and operation for the service by golf courses
    8/1/2018 - PDF - German - DIN
    Learn More
    €167.60

  • DIN EN 16844:2018-08

    Aesthetic medicine services - Non-surgical medical treatments; German version EN 16844:2017+A1:2018
    8/1/2018 - PDF - German - DIN
    Learn More
    €136.80

  • DIN EN 16844:2018-08

    Aesthetic medicine services - Non-surgical medical treatments; German version EN 16844:2017+A1:2018
    8/1/2018 - PDF - English - DIN
    Learn More
    €171.10

  • NF S99-900, NF EN 16372 (07/2018)

    Aesthetic surgery services
    7/27/2018 - Paper - French - AFNOR
    Learn More
    €104.89

  • NF S99-900, NF EN 16372 (07/2018)

    Aesthetic surgery services
    7/27/2018 - Paper - English - AFNOR
    Learn More
    €104.89

  • NBN EN 16844:2017+A1:2018

    Aesthetic medicine services - Non-surgical medical treatments
    7/25/2018 - PDF - English - NBN
    Learn More
    €105.00

  • PR NF S99-901/A1, PR NF EN 16844/A 1 (07/2018)

    Aesthetic medicine services - Non-surgical medical treatments
    7/9/2018 - Paper - English, French - AFNOR
    Learn More
    €33.02

  • PR NF Z67-201-10, PR NF ISO/IEC 20000-10 (05/2018)

    Information technology - Service management - Part 10: Concepts and terminology
    5/7/2018 - Paper - English, French - AFNOR
    Learn More
    €121.66

  • DIN SPEC 91364:2018-03

    Guidelines for the development of New Services for Electromobility
    3/1/2018 - PDF - German - DIN
    Learn More
    €0.00

  • DIN ISO 18587:2018-02

    Translation services - Post-editing of machine translation output - Requirements (ISO 18587:2017)
    2/1/2018 - PDF - German - DIN
    Learn More
    €82.60

  • DIN ISO 18587:2018-02

    Translation services - Post-editing of machine translation output - Requirements (ISO 18587:2017)
    2/1/2018 - PDF - English - DIN
    Learn More
    €103.10

  • BS ISO 18841:2018

    Interpreting services. General requirements and recommendations
    1/25/2018 - Paper - English - BSI
    Learn More
    €198.88

  • FD Z67-217, FD ISO/IEC TR 22446 (01/2018)

    Information technology - Continual performance improvement of IT enabled services
    1/24/2018 - Paper - French - AFNOR
    Learn More
    €76.40

  • FD Z67-217, FD ISO/IEC TR 22446 (01/2018)

    Information technology - Continual performance improvement of IT enabled services
    1/24/2018 - Paper - English - AFNOR
    Learn More
    €76.40

  • ISO 18841:2018

    Interpreting services - General requirements and recommendations
    1/1/2018 - Paper - English - ISO
    Learn More
    €92.00

  • ISO 18841:2018

    Interpreting services - General requirements and recommendations
    1/1/2018 - Paper - French - ISO
    Learn More
    €92.00

  • PAS 251:2017

    Specification for greyhound trainers' residential kennels
    12/31/2017 - Paper - English - BSI
    Learn More
    €67.80

  • PD ISO/IEC TR 22446:2017

    Information technology. Continual performance improvement of IT enabled services
    12/8/2017 - Paper - English - BSI
    Learn More
    €198.88

  • ISO/IEC/TR 22446 (2017-11)

    ISO/IEC TR 22446:2017 Information technology - Continual performance improvement of IT enabled services
    11/23/2017 - PDF - English - ISO/IEC
    Learn More
    €123.00

  • ISO/IEC/TR 22446 (2017-11)

    ISO/IEC TR 22446:2017 Information technology - Continual performance improvement of IT enabled services
    11/23/2017 - PDF - French - ISO/IEC
    Learn More
    €123.00

  • DIN SPEC 33452:2017-11

    Code of practice for the provision of commercial private investigative services
    11/1/2017 - PDF - German - DIN
    Learn More
    €0.00

  • UNE-EN 16992:2017

    Competency for Customs Representatives
    9/27/2017 - PDF - Spanish - AENOR
    Learn More
    €64.00

  • BS EN 16844:2017

    Aesthetic medicine services. Non-surgical medical treatments
    7/31/2017 - Paper - English - BSI
    Learn More
    €277.98

  • BS EN 16844:2017+A1:2018

    Aesthetic medicine services. Non-surgical medical treatments
    7/31/2017 - Paper - English - BSI
    Learn More
    €277.98

  • BS ISO/IEC 20000-6:2017

    Information technology. Service management. Requirements for bodies providing audit and certification of service management systems
    6/22/2017 - Paper - English - BSI
    Learn More
    €142.38

  • NF X03-006, NF ISO 18587 (06/2017)

    Translation services - Post-editing of machine translation output - Requirements
    6/10/2017 - Paper - French - AFNOR
    Learn More
    €66.72

  • NF X03-006, NF ISO 18587 (06/2017)

    Translation services - Post-editing of machine translation output - Requirements
    6/10/2017 - Paper - English - AFNOR
    Learn More
    €66.72

  • ISO/IEC 20000-6 (2017-06)

    ISO/IEC 20000-6:2017 Information technology - Service management - Part 6: Requirements for bodies providing audit and certification of service management systems
    6/6/2017 - PDF - English - ISO/IEC
    Learn More
    €92.00

  • BS ISO 18587:2017

    Translation services. Post-editing of machine translation output. Requirements
    5/3/2017 - Paper - English - BSI
    Learn More
    €198.88

  • NF Z09-001, NF EN 16992 (04/2017)

    Competency for customs representatives
    4/29/2017 - Paper - French - AFNOR
    Learn More
    €95.37

  • NF Z09-001, NF EN 16992 (04/2017)

    Competency for customs representatives
    4/29/2017 - Paper - English - AFNOR
    Learn More
    €95.37

  • DIN EN 16992:2017-04

    Competency for Customs Representatives; German version EN 16992:2017
    4/1/2017 - PDF - German - DIN
    Learn More
    €108.80

  • ISO 18587:2017

    Translation services - Post-editing of machine translation output - Requirements
    4/1/2017 - Paper - English - ISO
    Learn More
    €92.00

  • ISO 18587:2017

    Translation services - Post-editing of machine translation output - Requirements
    4/1/2017 - Paper - French - ISO
    Learn More
    €92.00

  • DIN EN 16992:2017-04

    Competency for Customs Representatives; German version EN 16992:2017
    4/1/2017 - PDF - English - DIN
    Learn More
    €136.20

  • BS EN 16992:2017

    Competency for Customs Representatives
    2/28/2017 - Paper - English - BSI
    Learn More
    €232.78

  • NBN EN 16992:2017

    Competency for Customs Representatives
    2/23/2017 - PDF - German - NBN
    Learn More
    €77.00

  • NBN EN 16992:2017

    Competency for Customs Representatives
    2/23/2017 - PDF - English - NBN
    Learn More
    €77.00

  • NBN EN 16992:2017

    Competency for Customs Representatives
    2/23/2017 - PDF - French - NBN
    Learn More
    €77.00

  • DIN EN 16872:2017-02

    Services of Medical Doctors with additional qualification in Homeopathy (MDQH) - Requirements for health care provision by Medical Doctors with additional qualification in Homeopathy; German version EN 16872:2016
    2/1/2017 - PDF - German - DIN
    Learn More
    €96.00

  • DIN EN 16872:2017-02

    Services of Medical Doctors with additional qualification in Homeopathy (MDQH) - Requirements for health care provision by Medical Doctors with additional qualification in Homeopathy; German version EN 16872:2016
    2/1/2017 - PDF - English - DIN
    Learn More
    €120.20

  • AS ISO/IEC 27013:2017

    Information technology - Security techniques - Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1
    1/1/2017 - PDF sécurisé - English - SA
    Learn More
    €98.77

  • PR NF X03-027, PR NF ISO 20228 (12/2016)

    Legal interpreting
    12/14/2016 - Paper - English, French - AFNOR
    Learn More
    €95.10

  • XP X60-600 (12/2016)

    Framework of social mediation - Quality of social mediation activities - Guidelines
    12/7/2016 - Paper - French - AFNOR
    Learn More
    €53.41

  • UNE-EN 16872:2016

    Services of Medical Doctors with additional qualification in Homeopathy (MDQH) - Requirements for health care provision by Medical Doctors with additional qualification in Homeopathy (Endorsed by AENOR in December of 2016.)
    12/1/2016 - PDF - English - AENOR
    Learn More
    €77.00

  • BS EN 16872:2016

    Services of Medical Doctors with additional qualification in Homeopathy (MDQH). Requirements for health care provision by Medical Doctors with additional qualification in Homeopathy
    11/30/2016 - Paper - English - BSI
    Learn More
    €198.88

  • NBN EN 16872:2016

    Services of Medical Doctors with additional qualification in Homeopathy (MDQH) - Requirements for health care provision by Medical Doctors with additional qualification in Homeopathy
    11/23/2016 - PDF - German - NBN
    Learn More
    €56.00

  • NBN EN 16872:2016

    Services of Medical Doctors with additional qualification in Homeopathy (MDQH) - Requirements for health care provision by Medical Doctors with additional qualification in Homeopathy
    11/23/2016 - PDF - English - NBN
    Learn More
    €56.00

  • NBN EN 16872:2016

    Services of Medical Doctors with additional qualification in Homeopathy (MDQH) - Requirements for health care provision by Medical Doctors with additional qualification in Homeopathy
    11/23/2016 - PDF - French - NBN
    Learn More
    €56.00

  • PD ISO/IEC TR 20000-12:2016

    Information technology. Service management. Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC®
    10/31/2016 - Paper - English - BSI
    Learn More
    €232.78

  • BS 8536-2:2016

    Briefing for design and construction. Code of practice for asset management (Linear and geographical infrastructure)
    10/31/2016 - Paper - English - BSI
    Learn More
    €56.50

  • UNE 175001-5:2016

    Service quality for small retail trade. Part 5: Requirements for flower shops.
    10/26/2016 - PDF - Spanish - AENOR
    Learn More
    €49.00

  • UNE 175001-2:2016

    Service quality for small retail trade. Part 2: Requirements for fishmongers.
    10/26/2016 - PDF - Spanish - AENOR
    Learn More
    €54.00

  • ISO/IEC/TR 20000-12 (2016-10)

    ISO/IEC TR 20000-12:2016 Information technology - Service management - Part 12: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC
    10/5/2016 - PDF - English - ISO/IEC
    Learn More
    €144.00

  • ISO/IEC TR 20000-12 (2016-10)

    Information technology - Service management - Part 12: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC
    10/1/2016 - PDF - English - ISO/IEC
    Learn More
    €144.00

  • UNE-EN 16775:2016

    Expertise activities - General requirements for expertise services
    7/27/2016 - PDF - Spanish - AENOR
    Learn More
    €44.00

  • DIN ISO 29991:2016-07

    Language learning services outside formal education - Requirements (ISO 29991:2014)
    7/1/2016 - PDF - German - DIN
    Learn More
    €75.40

  • DIN ISO 29991:2016-07

    Language learning services outside formal education - Requirements (ISO 29991:2014)
    7/1/2016 - PDF - English - DIN
    Learn More
    €94.40

  • DIN EN 16775:2016-02

    Expertise activities - General requirements for expertise services; German version EN 16775:2015
    2/1/2016 - PDF - German - DIN
    Learn More
    €54.80

  • DIN EN 16775:2016-02

    Expertise activities - General requirements for expertise services; German version EN 16775:2015
    2/1/2016 - PDF - English - DIN
    Learn More
    €68.50

  • PD ISO/IEC TR 20000-11:2015

    Information technology. Service management. Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®
    1/31/2016 - Paper - English - BSI
    Learn More
    €277.98

  • FD Z67-201-10, FD ISO/CEI TR 20000-10 (01/2016)

    Information technology - Service management - Part 10 : concepts and terminology
    1/20/2016 - Paper - French - AFNOR
    Learn More
    €87.56

  • FD Z67-201-10, FD ISO/CEI TR 20000-10 (01/2016)

    Information technology - Service management - Part 10 : concepts and terminology
    1/20/2016 - Paper - English - AFNOR
    Learn More
    €87.56

  • CWA 16979:2016

    Dog training professionals. Knowledge, skills and competence requirements
    1/20/2016 - Paper - English - BSI
    Learn More
    €119.78

  • NF X50-048, NF EN 16775 (01/2016)

    Expertise services - General requirements for expertise services
    1/16/2016 - Paper - French - AFNOR
    Learn More
    €42.41

  • NF X50-048, NF EN 16775 (01/2016)

    Expertise services - General requirements for expertise services
    1/16/2016 - Paper - English - AFNOR
    Learn More
    €42.41

  • CWA 16979:2016

    Dog training professionals - Knowledge, skills and competence requirements
    1/1/2016 - PDF - English - NBN
    Learn More
    €45.00

  • BS ISO/IEC 27013:2015

    Information technology. Security techniques. Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1
    12/31/2015 - Paper - English - BSI
    Learn More
    €253.12

  • BS EN 16775:2015

    Expertise activities. General requirements for expertise services
    12/31/2015 - Paper - English - BSI
    Learn More
    €119.78

  • NBN EN 16775:2015

    Expertise activities - General requirements for expertise services
    12/24/2015 - PDF - German - NBN
    Learn More
    €45.00

  • NBN EN 16775:2015

    Expertise activities - General requirements for expertise services
    12/24/2015 - PDF - English - NBN
    Learn More
    €45.00

  • NBN EN 16775:2015

    Expertise activities - General requirements for expertise services
    12/24/2015 - PDF - French - NBN
    Learn More
    €45.00

  • ISO/IEC/TR 20000-11 (2015-12)

    ISO/IEC TR 20000-11:2015 Information technology - Service management - Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®
    12/15/2015 - PDF - English - ISO/IEC
    Learn More
    €165.00

  • UNE 418001:2015

    Brand valuation. Requirements for monetary brand valuation.
    12/2/2015 - PDF - Spanish - AENOR
    Learn More
    €50.00

  • ISO/IEC 27013 (2015-11)

    ISO/IEC 27013:2015 Information technology - Security techniques - Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1
    11/24/2015 - PDF - English - ISO/IEC
    Learn More
    €165.00

  • DIN 77400:2015-09

    Cleaning services - School buildings - Requirements for the cleaning
    9/1/2015 - PDF - German - DIN
    Learn More
    €119.60

  • BS 8536-1:2015

    Briefing for design and construction. Code of practice for facilities management (Buildings infrastructure)
    7/31/2015 - Paper - English - BSI
    Learn More
    €56.50

  • UNE-EN 16372:2015

    Aesthetic surgery services
    6/24/2015 - PDF - Spanish - AENOR
    Learn More
    €70.00

  • VdS 3104:2015-06


    6/1/2015 - PDF - German - VDS
    Learn More
    €11.19

  • UNE 175001-6:2015

    Service quality for small retail trade. Part 6: Requirements for service stations.
    5/6/2015 - PDF - Spanish - AENOR
    Learn More
    €51.00

  • DIN EN 16636:2015-05

    Pest management services - Requirements and competences; German version EN 16636:2015
    5/1/2015 - PDF - German - DIN
    Learn More
    €108.80

  • DIN EN 16636:2015-05

    Pest management services - Requirements and competences; German version EN 16636:2015
    5/1/2015 - PDF - English - DIN
    Learn More
    €136.20

  • PAS 278:2015

    Principles for the provision of information and advice to individuals to support independent living. Code of practice
    4/30/2015 - Paper - English - BSI
    Learn More
    €61.02

  • NBN EN 16636:2015

    Pest management services - Requirements and competences
    4/17/2015 - PDF - German - NBN
    Learn More
    €77.00

  • NBN EN 16636:2015

    Pest management services - Requirements and competences
    4/17/2015 - PDF - English - NBN
    Learn More
    €77.00

  • NBN EN 16636:2015

    Pest management services - Requirements and competences
    4/17/2015 - PDF - French - NBN
    Learn More
    €77.00

  • DIN SPEC 77003:2015-04

    Personal and Household Services - Information, Advice and Placement
    4/1/2015 - PDF - German - DIN
    Learn More
    €0.00

  • BS EN 16636:2015

    Pest management services. Requirements and competences
    3/31/2015 - Paper - English - BSI
    Learn More
    €232.78

  • PD ISO/IEC TR 20000-9:2015

    Information technology. Service management. Guidance on the application of ISO/IEC 20000-1 to cloud services
    3/31/2015 - Paper - English - BSI
    Learn More
    €232.78

  • BS EN 16372:2014

    Aesthetic surgery services
    1/31/2015 - Paper - English - BSI
    Learn More
    €277.98

  • ISO 29991:2014

    Language learning services outside formal education - Requirements
    3/1/2014 - Paper - English - ISO
    Learn More
    €92.00

  • ISO 29991:2014

    Language learning services outside formal education - Requirements
    3/1/2014 - Paper - French - ISO
    Learn More
    €92.00

  • NF Z67-201-3, NF ISO/CEI 20000-3 (02/2014)

    Information technology - Service management - Part 3 : guidance on scope definition and applicability of ISO/IEC 20000-1
    2/15/2014 - Paper - French - AFNOR
    Learn More
    €87.56

  • NF Z67-201-3, NF ISO/CEI 20000-3 (02/2014)

    Information technology - Service management - Part 3 : guidance on scope definition and applicability of ISO/IEC 20000-1
    2/15/2014 - Paper - English - AFNOR
    Learn More
    €87.56

  • DIN EN 62382 VDE 0810-82:2014-02

    Control systems in the process industry - Electrical and instrumentation loop check (IEC 62382:2012); German version EN 62382:2013, with CD-ROM
    2/1/2014 - Paper - German - VDE
    Learn More
    €77.84

  • AS/NZS ISO/IEC 20000.3:2014

    Information technology - Service management Guidance on scope definition and applicability of ISO/IEC 20000-1
    1/1/2014 - PDF sécurisé - English - SA
    Learn More
    €82.87

  • PD ISO/IEC TR 20000-5:2013

    Information technology. Service management. Exemplar implementation plan for ISO/IEC 20000-1
    11/30/2013 - Paper - English - BSI
    Learn More
    €277.98

  • UNE 175001-1:2013

    Service quality for small retail trade. Part 1: General requirements
    11/27/2013 - PDF - Spanish - AENOR
    Learn More
    €53.00

  • JIS Q 20000-2:2013

    Information technology - Service management - Part 2: Guidance on the application of service management systems
    11/20/2013 - PDF - Japanese - JSA
    Learn More
    €62.66

  • ISO/IEC/TR 20000-5 (2013-10)

    ISO/IEC TR 20000-5:2013 Information technology -- Service management -- Part 5: Exemplar implementation plan for ISO/IEC 20000-1
    10/30/2013 - PDF - English - ISO/IEC
    Learn More
    €165.00

  • NF Z67-201-2, NF ISO/CEI 20000-2 (03/2013)

    Information technology - Service management - Part 2 : guidance on the application of service management systems
    3/6/2013 - Paper - French - AFNOR
    Learn More
    €147.40

  • NF Z67-201-2, NF ISO/CEI 20000-2 (03/2013)

    Information technology - Service management - Part 2 : guidance on the application of service management systems
    3/6/2013 - Paper - English - AFNOR
    Learn More
    €147.40

  • ASTM E2772-13e1

    Standard Specification for Evaluation and Selection of Accommodations for Environmentally Sustainable Meetings, Events, Trade Shows, and Conferences
    2/15/2013 - PDF - English - ASTM
    Learn More
    €49.00

  • AS ISO/IEC 20000.1:2013

    Information technology - Service management Service management system requirements
    1/1/2013 - PDF sécurisé - English - SA
    Learn More
    €82.87

  • AS ISO/IEC 20000.2:2013

    Information technology - Service management Guidance on the application of service management systems
    1/1/2013 - PDF sécurisé - English - SA
    Learn More
    €153.30

  • NBN EN 15221-7:2012

    Facility Management - Part 7: Guidelines for Performance Benchmarking
    12/19/2012 - PDF - German - NBN
    Learn More
    €135.00

  • NBN EN 15221-7:2012

    Facility Management - Part 7: Guidelines for Performance Benchmarking
    12/19/2012 - PDF - English - NBN
    Learn More
    €135.00

  • NBN EN 15221-7:2012

    Facility Management - Part 7: Guidelines for Performance Benchmarking
    12/19/2012 - PDF - French - NBN
    Learn More
    €135.00

  • BS EN 15221-7:2012

    Facility Management. Guidelines for Performance Benchmarking
    11/30/2012 - Paper - English - BSI
    Learn More
    €298.32

  • BS ISO/IEC 20000-3:2012

    Information technology. Service management. Guidance on scope definition and applicability of ISO/IEC 20000-1
    11/30/2012 - Paper - English - BSI
    Learn More
    €232.78

  • DIN EN 16231:2012-11

    Energy efficiency benchmarking methodology; German version EN 16231:2012
    11/1/2012 - PDF - German - DIN
    Learn More
    €82.60

  • DIN EN 16231:2012-11

    Energy efficiency benchmarking methodology; German version EN 16231:2012
    11/1/2012 - PDF - English - DIN
    Learn More
    €103.10

  • BS 8587:2012 (R2017)

    Guide to facility information management
    10/31/2012 - Paper - English - BSI
    Learn More
    €232.78

  • NBN EN 16231:2012

    Energy efficiency benchmarking methodology
    10/31/2012 - PDF - German - NBN
    Learn More
    €56.00

  • NBN EN 16231:2012

    Energy efficiency benchmarking methodology
    10/31/2012 - PDF - English - NBN
    Learn More
    €56.00

  • NBN EN 16231:2012

    Energy efficiency benchmarking methodology
    10/31/2012 - PDF - French - NBN
    Learn More
    €56.00

  • BS EN 16231:2012

    Energy efficiency benchmarking methodology
    9/30/2012 - Paper - English - BSI
    Learn More
    €198.88

  • JIS Q 20000-1:2012 (R2017)

    Information technology - Service management - Part 1: Service management system requirements
    9/20/2012 - PDF - Japanese - JSA
    Learn More
    €46.02

  • ISO/IEC 20000-3 (2012-08)

    ISO/IEC 20000-3:2012 Information technology -- Service management -- Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
    8/14/2012 - PDF - English - ISO/IEC
    Learn More
    €144.00

  • ISO/IEC 20000-3 (2012-08)

    ISO/IEC 20000-3:2012 Information technology -- Service management -- Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
    8/14/2012 - PDF - French - ISO/IEC
    Learn More
    €144.00

  • PD CEN/TS 16118:2012

    Sheltered housing. Requirements for services for older people provided in a sheltered housing scheme
    5/31/2012 - Paper - English - BSI
    Learn More
    €198.88

  • BS ISO/IEC 20000-2:2012

    Information technology. Service management. Guidance on the application of service management systems
    3/31/2012 - Paper - English - BSI
    Learn More
    €198.88

  • BIP 0132:2012

    ITSM, ITIL & ISO/IEC 20000. Implementation Toolkit
    3/29/2012 - Paper - English - BSI
    Learn More
    €741.28

  • CEN/TS 16118:2012

    Sheltered housing - Requirements for services for older people provided in a sheltered housing scheme
    3/1/2012 - PDF - German - NBN
    Learn More
    €56.00

  • CEN/TS 16118:2012

    Sheltered housing - Requirements for services for older people provided in a sheltered housing scheme
    3/1/2012 - PDF - English - NBN
    Learn More
    €56.00

  • ISO/IEC 20000-2 (2012-02)

    ISO/IEC 20000-2:2012 Information technology -- Service management -- Part 2: Guidance on the application of service management systems
    2/14/2012 - PDF - English - ISO/IEC
    Learn More
    €206.00

  • ISO/IEC 20000-2 (2012-02)

    ISO/IEC 20000-2:2012 Information technology -- Service management -- Part 2: Guidance on the application of service management systems
    2/14/2012 - PDF - French - ISO/IEC
    Learn More
    €206.00

  • BS EN 15221-4:2011

    Facility management. Taxonomy, classification and structures in facility management
    1/31/2012 - Paper - English - BSI
    Learn More
    €298.32

  • BS EN 15221-3:2011

    Facility Management. Guidance on quality in Facility Management
    1/31/2012 - Paper - English - BSI
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    €253.12

  • ISA-62382:2012

    Automation systems in the process industry - Electrical and instrumentation loop check
    1/1/2012 - Paper - English - ISA
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    €182.16

  • NBN EN 15221-3:2011

    Facility Management - Part 3: Guidance on quality in Facility Management
    12/14/2011 - PDF - German - NBN
    Learn More
    €77.00

  • NBN EN 15221-3:2011

    Facility Management - Part 3: Guidance on quality in Facility Management
    12/14/2011 - PDF - English - NBN
    Learn More
    €77.00

  • NBN EN 15221-3:2011

    Facility Management - Part 3: Guidance on quality in Facility Management
    12/14/2011 - PDF - French - NBN
    Learn More
    €77.00

  • NBN EN 15221-4:2011

    Facility Management - Part 4: Taxonomy, Classification and Structures in Facility Management
    12/14/2011 - PDF - German - NBN
    Learn More
    €135.00

  • NBN EN 15221-4:2011

    Facility Management - Part 4: Taxonomy, Classification and Structures in Facility Management
    12/14/2011 - PDF - English - NBN
    Learn More
    €135.00

  • NBN EN 15221-4:2011

    Facility Management - Part 4: Taxonomy, Classification and Structures in Facility Management
    12/14/2011 - PDF - French - NBN
    Learn More
    €135.00

  • NBN EN 15221-5:2011

    Facility Management - Part 5: Guidance on Facility Management processes
    12/14/2011 - PDF - German - NBN
    Learn More
    €77.00

  • NBN EN 15221-5:2011

    Facility Management - Part 5: Guidance on Facility Management processes
    12/14/2011 - PDF - English - NBN
    Learn More
    €77.00

  • NBN EN 15221-5:2011

    Facility Management - Part 5: Guidance on Facility Management processes
    12/14/2011 - PDF - French - NBN
    Learn More
    €77.00

  • NBN EN 15221-6:2011

    Facility Management - Part 6: Area and Space Measurement in Facility Management
    12/14/2011 - PDF - German - NBN
    Learn More
    €77.00

  • NBN EN 15221-6:2011

    Facility Management - Part 6: Area and Space Measurement in Facility Management
    12/14/2011 - PDF - English - NBN
    Learn More
    €77.00

  • NBN EN 15221-6:2011

    Facility Management - Part 6: Area and Space Measurement in Facility Management
    12/14/2011 - PDF - French - NBN
    Learn More
    €77.00

  • NBN EN 15221-6:2011

    Facility Management - Part 6: Area and Space Measurement in Facility Management
    12/14/2011 - PDF - Dutch - NBN
    Learn More
    €77.00

  • BS EN 15221-6:2011

    Facility management. Area and space measurement in facility management
    11/30/2011 - Paper - English - BSI
    Learn More
    €277.98

  • BS EN 15221-5:2011

    Facility management. Guidance on facility management processes
    10/31/2011 - Paper - English - BSI
    Learn More
    €253.12

  • ISA-62381:2011

    Automation Systems in the Process Industry - Factory Acceptance Test (FAT), Site Acceptance Test (SAT), and Site Integration Test (SIT)
    1/1/2011 - Paper - English - ISA
    Learn More
    €289.08

  • PD ISO/IEC TR 20000-4:2010 (R2014)

    Information technology. Service management. Process reference model
    12/31/2010 - Paper - English - BSI
    Learn More
    €232.78

  • UNE-EN 15900:2010 (R2017)

    Energy efficiency services - Definitions and requirements
    11/24/2010 - PDF - Spanish - AENOR
    Learn More
    €45.00

  • PAS 150:2010

    Providing rehabilitation services. Code of practice
    4/9/2010 - Paper - English - BSI
    Learn More
    €101.70

  • BP X50-787 (10/2009)

    Landscape architect/designer - Definition of the profession and of the procedures for exercising this profession
    10/1/2009 - Paper - French - AFNOR
    Learn More
    €53.41

  • UNE-CEN/TS 15379:2007 EX (R2008)

    Building management - Terminology and scope of services
    10/10/2007 - PDF - Spanish - AENOR
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    €53.00

  • €28.91

  • UNE 175001-3:2005

    Service quality for small retail trade. Part 3: Requirements for optician's
    12/14/2005 - PDF - Spanish - AENOR
    Learn More
    €46.00

  • UNE 175001-4:2005

    Service quality for small retail trade. Part 4: Requirements for butcher's and delicatessen
    12/14/2005 - PDF - Spanish - AENOR
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    €50.00

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